Privacy Policy

---

Privacy Policy for Mindful Pathways Psychotherapy

Last updated: 2024

At Mindful Pathway Psychotherapy, your privacy and trust are of paramount importance to us. This Privacy Policy outlines how we collect, use, manage, and protect the personal and health information you share with us through our website and during your therapy sessions. Our practices are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Ontario’s Personal Health Information Protection Act (PHIPA).

Who We Are

Mindful Pathways Psychotherapy offers professional psychotherapy services, dedicated to supporting your mental health and well-being. 

What Information We Collect

Personal Information: This includes contact details such as your name, email address, phone number, and any other information you provide when you fill out forms on our website, sign up for services, or communicate with us.

Health Information: As part of providing psychotherapy services, we may collect sensitive health information that you share during your therapy sessions.

Why We Collect Your Information

- To provide and manage the psychotherapy services you request.

- To communicate with you about your appointments, treatment, and our services.

- To improve our services and website based on your feedback and interactions.

How We Use Your Information

- Service Delivery: Your information is used to schedule appointments, provide therapy services, and manage your care.

- Communication: We use your contact information to respond to your inquiries, send appointment reminders, and communicate important practice updates.

- Website Analytics: We may use non-identifiable information to understand how our website is used and make improvements.

When and How We Share Your Information

We are committed to not sharing your personal or health information with third parties, except as required by law or with your explicit consent. This may include:

- Sharing information with other healthcare providers as part of a coordinated care plan (with your consent).

- Disclosing information when required by law, such as in response to a court order.

Protecting Your Information

We implement a range of security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These include physical, organizational, and technological safeguards.

Your Rights

Under Canadian law, you have the right to access and correct your personal information held by us. If you wish to view, update, or ask questions about your information, please contact us via Email or phone call.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes and post the updated policy on our website.

How to Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us via Email or Phone call.

Mindful Pathways Psychotherapy is committed to upholding the highest standards of confidentiality and privacy for all our clients. Your trust and safety are the cornerstones of our practice.